CR
CR Labz

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: January 15, 2024
GDPR Compliant
CCPA Compliant

At CR Labz, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number)
  • Account credentials and profile information
  • Payment and billing information
  • Communication preferences
  • Any other information you choose to provide

Automatically Collected Information

We automatically collect certain information when you use our services:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, features used)
  • Cookies and similar tracking technologies
  • Log files and analytics data

How We Use Your Information

Service Delivery

  • • Provide and maintain our services
  • • Process transactions and payments
  • • Communicate with you about your account
  • • Provide customer support

Improvement & Analytics

  • • Analyze usage patterns and trends
  • • Improve our services and user experience
  • • Develop new features and functionality
  • • Conduct research and analytics

Communication

  • • Send important service updates
  • • Provide marketing communications (with consent)
  • • Respond to your inquiries
  • • Send newsletters and promotional content

Legal & Security

  • • Comply with legal obligations
  • • Protect against fraud and abuse
  • • Enforce our terms of service
  • • Maintain security and prevent unauthorized access

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our services, such as hosting, analytics, payment processing, and customer support.

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of our users or the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

Security Measures

  • • SSL/TLS encryption for data transmission
  • • Encrypted data storage
  • • Regular security audits
  • • Access controls and authentication
  • • Secure data centers

Your Responsibilities

  • • Keep your account credentials secure
  • • Use strong, unique passwords
  • • Enable two-factor authentication
  • • Report suspicious activity immediately
  • • Keep your contact information updated

Your Rights

Access & Portability

You have the right to access your personal information and receive a copy in a portable format.

Correction

You can request correction of inaccurate or incomplete personal information.

Deletion

You have the right to request deletion of your personal information, subject to certain exceptions.

Opt-out

You can opt out of marketing communications and certain data processing activities.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email

privacy@crlabz.com

Data Protection Officer

dpo@crlabz.com